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Please check the Java installation based on requirements mentioned in CustomerID Installation And and (Upgradeupgrade) Requirementsrequirements - CustomerID.
If you haven't done so already during Java installation, make sure you have the following environment variables set related to Java. Modify the paths according to your Java installation.
Set JAVA_HOME to C:\Program Files\Java\jdk1.8.0_144
Set JRE_HOME to C:\Program Files\Java\jdk1.8.0_144\jre
Environment variables can be set Control Panel → System and Security → System → View Advanced System Properties system settings → Environment Variables → System Variables → New...
Additional SSL Considerations
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