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CustomerID

Ticket number

Description

IDS-693

There is a known issue with user approvals from Users view. If there are required attributes for the approval step, these are not validated if approval is done through the Users view.

IDS-1332

There is a known issue with CustomerID where it is not possible to use one email account for multiple UIDs created in CustomerID.  Work around: It is possible for the system administrator to use custom attributes holding the same email address in the second or third CustomerID UID.  

IDS-1358

There is a known issue within CustomerID where an administrator applying permissions across a whole organization will result in a failure of CustomerID to initialise.  Work around: Admins should ensure that they do not apply permissions to an entire organisation, but apply the permission to a specific organisation class.  All classes within an organisation may have the permission added, but not to the whole organisation at the same time, during the same commit.

IDS-1365

There is a known UI improvement for lists of Users and Roles for CustomerID administrators.  Currently the lists are not ajax based, which means that cannot be called via popup, unlike other lists seen in CustomerID Admin UI.  While this does not cause an error, it is not ideal from a usage point of view.

IDS-1380

There is a known issue with CustomerID organisational attributes where the UI validation (validation.json) is not utilised.  This impacts MOD001, POST100, PUT101 and MOD003.  Using the API calls will result in good responses, but no organisational attribute change will be made.  

IDS-1382

There is a known issue within CustomerID mandates where no email is sent to the user or organisation when the configuration is set to false ( mandate.receiver.approval = false), even though the administrator requests a mail to be sent.  No error or warning screen is displayed.

IDS-1389

There is a known usage limit in CustomerID Mandates. When viewing a mandate, currently only the role is shown. It would be more user friendly to show both the role and its organisation within the mandate view. There is no workaround. 

IDS-1411

There is a known issue within the CustomerID XML schema ID, if an administrator makes an error and reuses and existing variable ID, this second use of the variable ID will not be assigned but the organisation will still be created.  No error is reported.  This can cause troubleshooting and usage errors.  Workaround: Administrators should ensure that variable IDs are unique prior to creating new variable IDs within the system installation.

IDS-1413

There is a known error in CustomerID mandates if the mandate name is longer than 61 characters. If longer than 61 characters, creating the mandate will fail. Workaround: Do not create mandate names longer than 61 characters. 

IDS-1418

There is a known issue with CustomerID REST API MOD008. If an administrator removes a single mandate role from a user with multiple mandate role, the original (removed) mandate template still exists within the LDAP database. This can result in troubleshooting errors and database checking errors (backup, etc). 

IDS-1419

There is a known issue with CustomerID REST API MOD021 when creating a new user. Even when the API call appears to work, the user is not added to the organisation. Workaround: Do not use REST MOD021 (modification) during the creation of a new account. Please ensure you use create APIs when making new users. 

IDS-1446

There is a known issue when using CustomerID REST API MOD009 to create a new user. The API will return 200 OK even when the new user password is not set; this results in a failed account creation. Workaround: Do not use REST API MOD009 (modification) to create a new user account. Please ensure you use create APIs when making new users. 

IDS-1463

There is a known issue when using the CustomerID lost password recovery wizard where the wildfly server will log an exception in the error log. The password reset works correctly for the end user, but the resulting log file is cumbersome for large deployments where end users often reset their passwords. The error exceptions can be safely ignored, these will be corrected in a future release.

IDS-1468

There is a known issue caused by an Administrator altering the name of an Organisation when a new user has registered but not yet been approved. An application error occurs and is logged. Workaround: To avoid this only change an organization name when the pending user view is empty.

IDS-1474

There is a known issue that results in unsaved organisational custom attributes occurring when approval is set to false; attributes are saved when they should not be. 

IDS-1476

There is a known issue within User DrivenFederation (UDF) of a social login during registration. If a user attempts to register more than one social login (UDF) against an external account a warning error message is presents. Resolution will be to provide the user a message explaining that they have already UDF'd a social account to this internal account and it is not possible to register a second social account.  

IDS-1478

There is a known issue that results in a null pointer exception with stack trace if a user attempts Self Service User Driven Registration (UDF) of a social login account when UDF is not enabled within the CustomerID service.

IDS-1494

There is a known issue that causes occasional error pages to be displayed when a user logs out of their federated (User Driven Federation, UDF) social login account.

IDS-1504

This known issue is a regression. When a user is invited to multiple roles, only one role appears in the invitation screen. This impacts both CustomerID Admin UI and user Self-Service. 

IDS-1555

There is a known issue where the mandate tab cannot be accessed on the CustomerID UI if the localisation information is incomplete. Workaround is to ensure that all localisation fields are completed. 

IDS-1681

There is a known issue where the cursor focus remains in the mobile text field after a user has selected the email confirmation, when both email and mobile confirmations are required. 

IDS-2033

Search response when using the CustomerID authoriser rule will return duplicate entries if capitalisation is present in the searched term or in the database field. In the future, no duplicates will be returned even if capitals are used or present in the naming field. Example: friendlyName and friendlyname. 

IDS-2091

There is a known issue that the "New Organization" field in the "Open user applications" approval tab sometimes shows incorrect status

IDS-2093

There is a known issue that listing of users doesn't take into considerations users that are in locked status

IDS-2162

There is a known issue in CustomerID within Mandates, where no renotify email is sent to the administrator when an existing user requests a mandate for an existing additional organisation. No email is sent to Administrators for approval and no errors are logged. There is no workaround for this issue.

IDS-2201

There is a known issue in CustomerID where an email to a user with a single expiring or expired role will have all open roll invitations listed in the email, not just the expiring or expired role invitation.  

IDS-2205

There is a know issue in user registration where the "Mobile input field was not confirmed" error message is left in the UI even after the user has verified their mobile number if they have other invalid fields to correct