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Verify that Ubisecure SSO starts without errors. If you see the following kind of entry in the
ubilogin/logs/sso_diag.YYYY-MM-DD.log
file you have probably not updated LDAP with the newaccounting.ldif
added to the SSO 8.4. version and you need to return to this step in the installation / upgrade process and execute at least theimport-changes
script.Code Block language text YYYY-MM-DD hh:mm:ss,SSS uas init ERROR Server startup UAS: control.ServiceUnavailableException: UAS ... Caused by: login.InitException: Invalid SSO Accounting Service installation. at ubilogin.UAS.<init>(UAS.java:182) at servlet.Server.init(Server.java:348) ... 19 more Caused by: com.ubisecure.ubilogin.service.spi.ServiceFactoryException: javax.naming.NameNotFoundException: [LDAP: error code 32 - No Such Object] [Root exception is LDAPException: No Such Object (32) No Such Object LDAPException: Server Message: 0000208D: NameErr: DSID-03100288, problem 2001 (NO_OBJECT), data 0, best match of: 'CN=Services,OU=System,<LDAP-suffix>' LDAPException: Matched DN: CN=Services,OU=System,<LDAP-suffix>]; remaining name 'cn=Ubisecure Accounting,cn=Services,ou=System,<LDAP-suffix>' at com.ubisecure.ubilogin.service.spi.UbiloginServices.getEnvironment(UbiloginServices.java:123) ... YYYY-MM-DD hh:mm:ss,SSS uas init INFO Ubilogin Authentication Server 9.1.0 stopped
If you see the following kind of entry in the
ubilogin/logs/sso_diag.YYYY-MM-DD.log
file Accounting Service has not properly started, check Troubleshooting Accounting Service.Code Block language text YYYY-MM-DD hh:mm:ss,SSS uas init WARN Error in opening Accounting Service JMS connection in SSO startup. Accounting Service is a required component of SSO that needs to be functioning when running SSO. Could not connect to broker URL: tcp://localhost:36161?connectionTimeout=10. Reason: java.net.SocketTimeoutException: connect timed out: javax.jms.JMSException: Could not connect to broker URL: tcp://localhost:36161?connectionTimeout=10. Reason: java.net.SocketTimeoutException: connect timed out: java.net.SocketTimeoutException: connect timed out YYYY-MM-DD hh:mm:ss,SSS uas init INFO MessageQueueSender initialised with connection to Accounting Service broker URL: tcp://localhost:36161?connectionTimeout=10
See Accounting Service finalization for the additional steps to accomplish.
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