Versions Compared

Old Version 2

changes.mady.by.user Former user

Saved on

compared with

New Version Current

changes.mady.by.user John Jellema

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

  1. Verify that Ubisecure SSO starts without errors. If you see the following kind of entry in the ubilogin/logs/sso_diag.YYYY-MM-DD.log  file you have probably not updated LDAP with the new accounting.ldif added to the SSO 8.4. version and you need to return to this step in the installation / upgrade process and execute at least the import-changes script.

    Code Block
    languagetext
    YYYY-MM-DD hh:mm:ss,SSS uas init ERROR Server startup UAS: control.ServiceUnavailableException: UAS
...
Caused by: login.InitException: Invalid SSO Accounting Service installation.
    at ubilogin.UAS.<init>(UAS.java:182)
    at servlet.Server.init(Server.java:348)
    ... 19 more
Caused by: com.ubisecure.ubilogin.service.spi.ServiceFactoryException: javax.naming.NameNotFoundException: [LDAP: error code 32 - No Such Object] [Root exception is LDAPException: No Such Object (32) No Such Object
LDAPException: Server Message: 0000208D: NameErr: DSID-03100288, problem 2001 (NO_OBJECT), data 0, best match of:
    'CN=Services,OU=System,<LDAP-suffix>'
 
LDAPException: Matched DN: CN=Services,OU=System,<LDAP-suffix>]; remaining name 'cn=Ubisecure Accounting,cn=Services,ou=System,<LDAP-suffix>'
    at com.ubisecure.ubilogin.service.spi.UbiloginServices.getEnvironment(UbiloginServices.java:123)
...
YYYY-MM-DD hh:mm:ss,SSS uas init INFO Ubilogin Authentication Server 9.1.0 stopped


  2. If you see the following kind of entry in the ubilogin/logs/sso_diag.YYYY-MM-DD.log  file Accounting Service has not properly started, check Troubleshooting Accounting Service.

    Code Block
    languagetext
    YYYY-MM-DD hh:mm:ss,SSS uas init WARN Error in opening Accounting Service JMS connection in SSO startup. Accounting Service is a required component of SSO that needs to be functioning when running SSO. Could not connect to broker URL: tcp://localhost:36161?connectionTimeout=10. Reason: java.net.SocketTimeoutException: connect timed out: javax.jms.JMSException: Could not connect to broker URL: tcp://localhost:36161?connectionTimeout=10. Reason: java.net.SocketTimeoutException: connect timed out: java.net.SocketTimeoutException: connect timed out
YYYY-MM-DD hh:mm:ss,SSS uas init INFO MessageQueueSender initialised with connection to Accounting Service broker URL: tcp://localhost:36161?connectionTimeout=10


  3. See Accounting Service finalization for the additional steps to accomplish.

...