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This kind of behavior is possible when a Ubisecure Web Agent is Application is used and there’s no cancel URL defined in the web agent’s application’s configuration.
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There are different ways to deal with this problem: Define the cancel URL in the web agent’s application’s configuration. For more information please refer document Ubisecure Web Agents. Hide the exit link by setting showexit = false in the template properties. For user’s convenience it would be preferable to show the user a link back to the service in the login screen’s help box. Note that there are various login screens, which all have separate link configurations, such as password screen with configuration key PASSWORD_HELP_LINKS, menu screen with MENU_HELP_LINKS, step up screen with STEPUP_HELP_LINKS and so on. For more information please refer to Ubisecure SSO Login UI Customization.
Do not hide the exit link and show the link back to the service in the exit screen’s help box.
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Method 1. is preferable. There are two drawbacks with the latter two options. Firstly the showexit = false property would be used with any agent using application using the same template, so if any other agent application "does it the right way" sending the cancel url, the exit link wouldn’t be show for it either. Secondly it requires that the help box is visible.
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