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It is possible to use emojis in CustomerID in the custom text of email messages for various invitations.

Emojis can highlight the message for users in email clients.

For example:

Knowledge Base > Put emojis in CustomerID messages > image2017-12-27_14-12-9.png

Knowledge Base > Put emojis in CustomerID messages > image2017-12-27_14-12-53.png

Knowledge Base > Put emojis in CustomerID messages > image2017-12-27_14-26-1.png

Step-by-step guide

To add an emoji:

Copy the emoji from your favourite website such as Emojipedia.
Paste the emoji into the custom message text when creating an invitation message.

Note that the emoji is shown in the message body, not in the title.