Through the exercises of this module (IAM Academy 4), we will use a fictitious customer case: SmartPlan Group.
SmartPlan Group is an energy company that offers innovative services to both B2B and retail consumers.
The following picture shows SmartPlan Group's operating environment and the Customer Identity and Access Management solution.
In short:
Let's look at three aspects of the solution: concept, extranet architecture and the technical solution.
The solution concept is depicted in the following image:
In more technical details, the solution comprises of:
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Account Manager starts the process by creating the City Group Contact person in the MySmartPlan online service.
To delegate the management of its services, the contact person then delegates management to a representative. In our example, Scott Long will invite Jeremy Mills as the main administrative user for City Group, Inc.
In addition to previous requirements: