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“Please note that the information in this Knowledge Base article is provided "as is" and has been created only for CustomerID version 6.2 and above.”

\uD83E\uDD14 Problem

In CID application, “Remove” button fails to effectively remove the assigned role for a user in below shown view. (Click Home → click Users tab → Search the User → Click on User → click on Roles tab )
There is no error message, or any form of feedback presented when attempting to remove the role by clicking on “Remove”. As a result, the users are left unaware of whether the action was successful or not.

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