Problem
When installing SSO9 , install.cmd prints error: “A service specific error occurred: 4”
Run install.cmd script to install the Ubisecure SSO Tomcat as a service. Since v. SSO 8.4 install.cmd also installs Accounting Service as Windows service.
cd "C:\Program Files\Ubisecure\ubilogin-sso\ubilogin\config\tomcat" .\install.cmd |
Error
The UbisecureAccounting service is starting. The UbisecureAccounting service could not be started. A service specific error occurred: 4. More help is available by typing NET HELPMSG 3547. UbisecureAccounting updated at https://localhost:8442/accounting/ The UbiloginServer service is starting. The UbiloginServer service could not be started. A service specific error occurred: 4. More help is available by typing NET HELPMSG 3547. UbiloginServer updated at https://localhost:8443/ubilogin/
Solution
When JAVA11 is installed using Eclipse Adoptium exe, it creates JAVA_HOME variable in Windows machine with \ in the end ( C:\Program Files\Eclipse Adoptium\jdk-11.0.14.9-hotspot\ )
For successful SSO services installation, JAVA_HOME environment variable value should not end with \
Go to Control Panel → System and Security → System → Advanced system settings → Environment Variables → System Variables and remove \ from end of JAVA_HOME value.
JAVA_HOME should look like as below :
