Enable TOTP authentication method for CustomerID

  1. For TOTP to work with password.2 (customerID), this method must be linked to CustomerID Directory.
    Go to SSO Management → Services → CustomerID Directory → Add totp.method.1 method in “Connected Methods“

  2. Add totp.method.1 in “Site Methods” for eIDM Services and eIDM Users sites.

  3. Add totp.method.1 in “Allowed methods“ for eidm2 and workflow applications.

  4. This will ask TOTP for the users who have enabled TOTP authentication method for their accounts when using customerID.

5. This documentation explains use cases for configuring two-factor authentication : https://ubisecuredev.atlassian.net/wiki/x/MZVNFgI