Client's IP Address not visible in SSO/CID access logs

Problem

 Load balancer's IP address observed in SSO/CID access logs, Client's IP address not visible.

Symptoms

Reverse Proxy server setting are updated in the SSO's win32.config/unix.config.

However, in SSO/CID access logs the Loadbalancer IP address is visible instead of client's IP address.

Log Snippet from SSO access logs, before change is applied:

Solution

You need to add below pattern on tomcat server in server.xml file.

pattern="%{X-Forwarded-For}i %h %l %u %t %r %s %b"

Also, update Tomcat using below:

Log Snippet from SSO access logs, after change is applied: