Secure file transfer

The secure file transfer service is suitable for transfer of confidential data between customer and Ubisecure. It is based on the SFTP protocol with public key authentication.

Customer file transfer account

Contact Ubisecure to request access to the secure file transfer service. The accounts are personal.

Ubisecure will prepare your account and confirm when it is available.

Customer SSH key pairs

The customer is responsible for managing one or more SSH key pairs for access to the secure file transfer service. Send your SSH public keys to Ubisecure for access to the service:

  • Your SSH public key(s)

Keep your private keys secret. Do not send the private keys to Ubisecure or anyone else.

You may use the same or different SSH keys for access to the secure file transfer service and Ubisecure Identity Cloud service instance logs.

SFTP connection

1. Add your private key to an SSH authentication agent before connecting.

2. The file transfer service will be reachable via SFTP using the following command:

sftp firstname.lastname@repo.ubisecure.com


Use the incoming folder found in your account root directory when sending files to Ubisecure. You can not upload files directly to the root directory.

On Windows using WinSCP and PuTTY

Configure WinSCP to use the Plink and Pageant programs that come with PuTTY.

1. Add your private key to Pageant (SSH authentication agent) before connecting.

2. The file transfer service will be reachable using the following WinSCP configuration:

Session / File protocol: SFTP

Host name: repo.ubisecure.com

User name: firstname.lastname

Advanced...

Connection → Keepalives / Sending of null SSH packets

Seconds between keepalives: 120